Marie-Claude Léonard has been Chief Executive Officer of the Société de transport de Montréal (STM) since July 2022. She has been a member of the executive committee since 2016 and was previously Executive Director of Bus and Métro Operations. Ms. Léonard has been working at the STM for over thirty years. Having begun her career as an STM agent when she was a student, she quickly rose through the ranks of the organization, holding various management positions over the past 20 years, particularly in Métro Operations. She understands the reality of operations and puts customers first, while building on the expertise and well-being of her employees to ensure continuation of service. Ms. Léonard was appointed in 2022 to the policy board of the International Association of Public Transport (UITP) after having served for several years on the Operations sub-committee of the UITP’s Metro Division.
Sessions
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June 06: Getting ready: adapting public transport to climate change and extreme weather events
Getting Ready: Adapting public transport to climate change and extreme weather events
The assets and operations of the STM are subject to many climate-related factors, including heavy rain, heat waves and destructive weather systems. Against the backdrop of climate change, the STM is assessing the risks and mitigation measures to be implemented. The transit provider’s robust infrastructure and equipment and the operating processes it has implemented over the years provide a level of resilience to risk. For new projects, climate resilience has been built into the design process to anticipate and mitigate risk. However, adapting existing network infrastructure will remain the STM’s main challenge. By acquiring better knowledge of the risks involved, the STM will be able to determine the nature and extent of the measures it must implement. Marie-Claude Léonard will talk about the impact of certain climate events on STM operations. She will explain how the company is protecting itself and examine its interdependent relationship with public services.
