iLost
iLost, the global Lost and Found management Solution
The philosophy of iLost is to digitize the lost and found process. Our goal is to give the passenger a super customer experience by showing very transparently what items have been found. The passenger does not have to fill out forms and then wait in uncertainty as to whether something has been found. By sharing the found items on your own branded iLost-page, you can let passengers search through the found items themselves. This is because the passenger knows exactly what the item looks like and can claim it. As a result, all organizations but specifically public transport companies working with iLost have seen a reduction of at least 60%+ in the number of customer contact moments regarding the topic of lost and found.
Product description
iLost for Business is the online solution for lost and found solution for Public Transport.
The iLost solution is extremely user friendly and is used daily all over the world by over 1000+ organizations in all segments and sizes.
With the iLost for Business application, you can easily report items online(max 30 sec). The rightful owner can view/claim the lost item 24/7 without having to call and/or email your customer service. The owner then chooses a return option(pick-up or shipment. Pick-up times/locations are determined by you, after which the owner chooses a convenient time. So as an organization you know exactly who, when, where and what is coming to pick up. The possible courier for delivery is directly booked and paid by the owner in the system.
‘’Turn hassle into happiness’’
